Deposit and Withdrawals

Simply login to your Client Area and click on the green ‘Deposit’ button, located to the left of your dashboard.

Step 1: You’ll first be prompted to select which account you’d like to deposit in. Step 2, will then automatically appear below.

Step 2: You then select the payment method using the buttons on the right of the payment method table. Step 3 will then automatically appear below.

Step 3: State how much you would like to deposit into your account.

You may also be prompted to enter the currency in which you’d like to make the deposit and some other options.

Please carefully read all of the instructions, terms and conditions and if you agree make sure that you check the box that says “I have read all instructions and agree with terms and conditions of payments operations.”

Click Submit.

The minimum deposit is $100 for all account types. However, to get a VIP account, you have to reach a minimum balance of $50,000.

We do not accept any payments made via a third-party source.

You must only use payment methods that are under your name and lawfully belong to you.

We reserve the right to require proof from you at any time. Failure to comply with this, will result in your payment getting frozen or being refunded.

We reserve the right to apply a penalty processing fee if a third-party payment is made.

If you use a Credit/Debit Card to deposit, we may require scanned colour copies of both sides of your card to combat fraud. But, please do NOT send us any copies if we didn’t ask for them.

– Upon receiving our request and before sending any copies to us, please cover (black-out) all digits except the last 4 on the front side of your card for security purposes.

– Please also cover (black-out) the CVV code on the back of your card.

– All other details must be clear and visible.

– Your card must be signed, and your signature must be clear and readable.

Please be informed that we will NEVER ask you for any sensitive card details (such as your full card number, CVV code, 3D-secure code, PIN code, etc.). If you received a suspicious request for any sensitive details from an unclear source, please contact us immediately.

If your Credit/Debit Card deposit was unsuccessful, please try depositing again, while checking if:

– You have entered your card details correctly.

– You’re using a valid (not expired) card.

– You have sufficient funds on your card.

– If all of the above is fine, but your card deposit is still unsuccessful, it may mean that your issuing bank does not authorise your card to make the deposit. In that case, please use another card or any other payment method available in your trading account.

Simply login to your Client Area and click on the ‘Withdrawal’ button, located to the left of your dashboard.

Step 1: You’ll first be prompted to select which account you’d like to withdraw from. Step 2, will then automatically appear below.

Step 2: You then select the method of withdrawal using the buttons on the right of the table. Step 3 will then automatically appear below.

Step 3: State how much you would like to withdraw from your account. Depending on the withdrawal method, you may have to enter more information related to the withdrawal type.

Please carefully read all of the instructions, terms and conditions and if you agree make sure that you check the box that says “I have read all instructions and agree with terms and conditions of payments operations.”

Click Submit.

As a general rule, we only process withdrawals back to the payment method you originally used for depositing.

For Credit Cards ONLY:

– If you use a Credit/Debit Card to deposit, we will always send the same total amount of withdrawals equal to your total deposits back to your card. Any remaining withdrawal amount which is above the deposited amount, will be processed to the payment method of your choice.

Example: If you deposited $100 by Credit/Debit Card, earned a profit of $1,000 and requested a withdrawal of $1,000, you will get $100 back to your card and the remaining $900 to the payment method of your choice.

Alternative Payment Methods:

– If you use a Credit/Debit Card and another method (e.g.: Skrill eWallet) to deposit, your withdrawal will first be processed back to your card and any remaining withdrawal amount will be sent back to the other method used (e.g.: Skrill eWallet).

Example: If you deposited $100 by Skrill and $50 by Credit/Debit Card, and requested a withdrawal of $90, you will get $50 back to your card and $40 to your eWallet.

We do NOT charge you any transfer fees for using our deposit and withdrawal methods, but intermediary banks or eWallets may do so, which is beyond our control.

We process payments only in EUR, GBP, USD and PLN. Payments made in a different currency will be automatically converted to the above-stated currencies, in which case your bank or eWallet may charge you a conversion fee, which is beyond our control.

Internal transfers from an MT4 account to another MT4 account are instant when the base currencies of both accounts are the same.

If the base currencies of the MT4 accounts are different, such internal transfers should be requested manually by sending an email to funding@astrosoption.org.

Internal transfers from an IB account to an MT4 account are processed automatically.